Privacy Policy

Effective date: July 3, 2026

At LunaTek Solutions, accessible from lunateksolutions.com, the privacy of our visitors is one of our priorities. This Privacy Policy explains what information we collect, how we use it, the legal bases we rely on, and the choices and rights you have. It applies to visitors of our website worldwide, and where the law of your country, state, or region grants additional rights or requires additional disclosures, those apply to you as described below. This policy covers our online activities only and does not apply to information collected offline or through channels other than this website.

Consent

By using this website, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. By using our website, you also consent to this Privacy Policy and agree to its terms. Where we rely on consent to process your personal information, you may withdraw that consent at any time using the contact details below.

Information we collect

If we ask you for personal information, we will make clear why we are asking for it at the point we request it. When you contact us directly, for example through a form on this site or by email, we may receive your name, email address, phone number, company or organization, the reason for reaching out, and the contents of your message. When you visit the website, our hosting and analytics providers may automatically collect standard technical information, described under Log Files below.

Log files

LunaTek Solutions follows standard procedures for using log files. These files log visitors when they view a website. The information collected may include IP addresses, browser type, Internet Service Provider, date and time stamps, referring and exit pages, and the number of clicks. This information is not linked to any information that is personally identifiable. We use it to analyze trends, administer the site, understand how visitors move through the site, and gather general demographic information.

Cookies and similar technologies

Like most websites, LunaTek Solutions uses cookies. Cookies are small files stored on your device that help the site remember information such as your preferences and the pages you visit. We use them to improve your experience by customizing the site's content and analyzing how the site is used. You can disable cookies through your individual browser settings; some features of the site may not function as intended if you do.

How we use your information

We use the information we collect to respond to your inquiries and provide the services you request, to operate and improve the website, to analyze usage and trends, to communicate with you about your requests, and to support our marketing efforts where you have agreed to this.

Legal bases for processing (EEA and UK)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal information only where we have a valid legal basis to do so. Depending on the situation, that basis is: your consent, which you may withdraw at any time; the performance of a contract with you or steps taken at your request before entering into a contract; our legitimate interests in operating, securing, and improving our business and website, provided those interests are not overridden by your rights; or compliance with a legal obligation.

Third-party services

Some pages may use third-party services, such as analytics or advertising providers, that use technologies like cookies, JavaScript, or web beacons. LunaTek Solutions does not have access to or control over cookies used by these third parties. We encourage you to review the privacy policies of any third-party services you interact with for more detailed information on their practices and how to opt out.

International data transfers

LunaTek Solutions is based in the United States, and the information we collect is processed and stored in the United States and potentially other countries where we or our service providers operate. These countries may have data-protection laws that differ from those in your country. Where we transfer personal information out of the EEA, the UK, or another region with transfer restrictions, we take steps to ensure an appropriate level of protection, such as relying on Standard Contractual Clauses or another lawful transfer mechanism. You may contact us for more information about the safeguards we use.

Data security

We take reasonable measures to protect the information you share with us against loss, misuse, and unauthorized access. No method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Data retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your privacy rights

Subject to applicable law, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, and to object to or restrict certain processing. To exercise any right, contact us using the details below. We will respond within the timeframes required by applicable law and will not discriminate against you for exercising your rights.

EEA and UK residents. You have the rights to access, rectify, erase, restrict, and port your personal information, to object to processing based on legitimate interests, and to withdraw consent at any time. You also have the right to lodge a complaint with your local data-protection supervisory authority.

California residents. Under the California Consumer Privacy Act, as amended by the CPRA, you have the right to know what personal information we collect and how it is used and shared, to request deletion or correction of that information, and to opt out of the sale or sharing of personal information. LunaTek Solutions does not sell your personal information. We will not discriminate against you for exercising these rights, and you may use an authorized agent to submit a request.

Other U.S. states. Residents of states with comprehensive privacy laws, including Texas, Virginia, Colorado, Connecticut, Utah, and others, may have similar rights to access, correct, delete, and obtain a copy of their personal information, and to opt out of targeted advertising or the sale of personal information. Contact us to exercise any of these rights.

Children's information

Protecting the privacy of children is important to us. LunaTek Solutions does not knowingly collect any personally identifiable information from children under the age of 13, or under the minimum age required in your jurisdiction. If you believe that a child has provided this kind of information on our website, please contact us immediately and we will make our best efforts to promptly remove it from our records.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact us

If you have questions about this Privacy Policy or wish to exercise any of your rights, contact us at info@lunateksolutions.com, or write to LunaTek Solutions, 2028 E Ben White Blvd, Ste 240-3450, Austin, TX 78741.