Services

What we deliver

Four connected offerings across the technology lifecycle. Start at strategy or step in mid-stream, and we cover the rest.

The model

Four services, one connected lifecycle

Start with strategy or step in anywhere. Each stage hands off to the next, products underpin all of it, and the cycle repeats as your needs change.

Day 0 · ConsultingDay 1 · ProfessionalDay 2 · Managedrepeat
Day 0Consulting Services

Focus

Strategic advice, expertise, and planning.

When to use

For strategic guidance and planning new initiatives.

Solutions

Strategic plans, roadmaps, architectures, insights, audit reports, ROI business cases.

Productized services

  • CIO-as-a-Service
  • Assessments
  • Custom Engagements
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Day 1Professional Services

Focus

Implementation and execution.

When to use

For technical execution and project-specific deployments.

Solutions

Tailored deployments, bespoke solutions, integrations, project oversight.

Productized services

  • Staff Augmentation
  • 911inform Implementation
  • Custom Engagements
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Day 2Managed Services

Focus

Ongoing management and support.

When to use

For ongoing support and maintenance.

Solutions

User support, infrastructure and app monitoring, ITIL service management, & threat management.

Productized services

  • Remote Service Desk
  • Team-as-a-Service(s)
  • Custom Engagements
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FoundationProducts

Focus

Standalone technology items.

When to use

For a specific functionality or utility need.

Solutions

Build-proprietary, OEM distributor/VAR, product-enabled services.

Productized services

  • Products power the services above
  • Custom Engagements
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Why LunaTek

What makes us different

The operating model is the deliverable

A slide deck doesn't run your operations. We build the repeatable process behind the recommendation, so results still show up after the project ends.

Process before headcount

Most IT budgets leak through duplicate tools and manual work. We fix how the work flows before anyone talks about adding people.

Co-managed, on your terms

Keep what you want in-house and hand us the rest. We work alongside your team and fill the gaps.

Grounded in a business case

Every recommendation ties back to an assessment and an ROI case, so you can defend the spend.

Engagement models

Engagement models built for your reality

We work the way you need us to. Pick the model that fits the work, and we structure the engagement around your objectives and constraints.

Fixed-fee engagements

Clear scope, defined timeline, and a predictable investment for well-defined projects.

Time and materials

Flexibility to adjust scope and duration as your needs evolve and new opportunities emerge.

Deliverable-based models

Pay for outcomes. We define the deliverables up front and deliver against them.

Subscription-based

Ongoing services on a monthly subscription. Support, monitoring, and remediation are handled inside the model, so costs stay predictable.

Not sure where you fit?

Start with a conversation. We'll point you to the right entry.